Terms of Service

Acceptance of Terms

By accessing or using the CODO REAL website (https://codoreal.com), our CRM platform, or any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and SIA CODO REAL ("CODO REAL", "we", "us", or "our") governing your use of our website, platform, and services.

Website Usage

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website, our systems, or data
• Introduce viruses, malware, or other malicious code to the website
• Scrape, copy, or reproduce website content without our prior written consent
• Use the website to send unsolicited communications or advertising
• Interfere with or disrupt the website's servers, networks, or functionality
• Impersonate any person or entity, or falsely represent your affiliation
• Collect or store personal data of other users without their consent
• Use automated systems or bots to access the website without our permission

We reserve the right to suspend or terminate access for any user who violates these terms.

CRM Usage

If you are an authorized user of our CRM platform (agents, administrators, or staff), you agree to:

• Use the CRM only for legitimate business purposes related to CODO REAL operations
• Maintain the confidentiality of your login credentials and not share them with others
• Not access, view, or modify client data beyond what is necessary for your role and responsibilities
• Comply with all applicable data protection laws, including GDPR, when handling client data
• Not export, download, or transfer client data outside the CRM without proper authorization
• Not use client data for personal gain, unsolicited marketing, or any purpose outside of CODO REAL business
• Report any suspected data breach or security incident immediately to your supervisor or management
• Use AI features responsibly and in accordance with our AI Usage Policy

Your access to the CRM may be revoked at any time at our discretion, including upon termination of employment or engagement.

Property Information Disclaimer

All property information displayed on our website, including but not limited to prices, descriptions, areas, locations, and images, is provided in good faith and is believed to be accurate at the time of publication. However:

• Property information may change without prior notice
• Measurements and dimensions are approximate and should be verified independently
• Prices may be subject to change and do not constitute a legally binding offer
• Property availability is subject to confirmation by our agents
• Images may not reflect the current condition of the property
• We do not guarantee the accuracy or completeness of property information
• AI-generated property descriptions and recommendations may contain errors or inaccuracies

We strongly recommend that you verify all property information through independent sources and conduct your own due diligence before making any purchasing, renting, or leasing decisions.

AI Disclaimer

Our website and services may utilize artificial intelligence (AI) technologies, including AI-powered property recommendations, chatbot assistance, and market analysis tools. Please note:

• AI-generated content, recommendations, and analysis are for informational purposes only
• AI may produce inaccurate, incomplete, or biased outputs
• AI recommendations should not replace professional human judgment
• AI chatbot responses should not be considered legal, financial, or real estate advice
• We are not liable for decisions made based on AI-generated content
• All AI outputs are reviewed by qualified personnel before being acted upon

For detailed information about our AI usage, please refer to our AI Usage Policy.

Copyright and Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, design elements, software, and code, is the property of SIA CODO REAL or its content providers and is protected by Latvian and international copyright and intellectual property laws.

• The CODO REAL name, logo, and brand elements are trademarks of SIA CODO REAL
• You may not reproduce, distribute, or create derivative works from our content without prior written consent
• Property images may be subject to third-party copyrights and may not be reused without permission
• You may not use our trademarks, logos, or brand elements without our express written authorization
• Any unauthorized use of our intellectual property may result in legal action

Limitation of Liability

To the maximum extent permitted by applicable law, SIA CODO REAL shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Property transactions that do not proceed to completion
• Inaccuracies or errors in property listings or AI-generated content
• Any actions or omissions of third-party service providers
• Interruptions or downtime of the website or services
• Data loss or breaches resulting from circumstances beyond our reasonable control
• Any decisions made based on information obtained from our website or AI tools

Our total liability for any claim arising from or related to these Terms or your use of our services shall not exceed the amount you have paid us for the specific service giving rise to the claim, or EUR 100, whichever is greater.

Third-Party Services

Our website and services may integrate with or link to third-party services, including Google, Meta, OpenAI, WhatsApp, and payment providers. We are not responsible for:

• The practices, policies, or content of third-party services
• The availability, accuracy, or reliability of third-party services
• Any data collected, used, or shared by third-party services
• Any damages or losses resulting from your use of third-party services

You should review the terms of service and privacy policies of any third-party services you interact with through our platform.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Latvia, without regard to its conflict of law provisions.

Any disputes arising from or related to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Republic of Latvia, with the competent court being the court of Riga.

Notwithstanding the above, you may have additional rights under applicable consumer protection laws in your jurisdiction that cannot be waived by agreement.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Post a prominent notice on our website
• Send an email notification to registered users where applicable

Your continued use of our website and services after any changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, please discontinue use of our services.

Contact

If you have any questions about these Terms of Service, please contact us: